Jamjoom Fashion, a leading private label in retail fashion incorporated under the laws of UAE and Manila. Philippines (Referred to herein as “Jamjoom Fashion”, “we”, “our” or “us”) is committed to protecting your privacy online.

This Privacy Policy highlights the personal information Jamjoom Fashion collects from users when using the jamjoomfashion.com website or from other sources related to your access. The Privacy policy provides description of methods we collect, store, use and protect the information collected. By providing us with any information on the website, you expressly consent to us for processing your personal information in accordance with the terms of the Privacy policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ALL THE TERMS OF THIS PRIVACY POLICY.

We are Jamjoom Fashion, and our registered address is 3rd Floor, Lot 1A, Regus - Colours Town Center, Alabang Zapote Road cor. Marcos Alvarez Ave., Talon Uno, Las Piñas City, 1747. You can reach us by mail at the above address, via email at support.service@jamjoomfashion.com, or by phone at +63 (02) 8248 7688.

We are not required to designate a data protection officer. If you have any inquiries about how we manage your personally identifiable information (PII), please reach out to us using the contact details above.

Alternatively....

If you wish to get in touch with our Data Protection Officer, you can contact them at:

dataprotection@jamjoomfashion.com

Talon Uno, Las Piñas City, 1747

The data collected about you may be broadly described in the following categories:

1. Personal information: Your name, address, phone number, email address, username, billing information, order history, feedback, IP address, location and other such ‘Personal Information’.
2. General Information: We also receive more general information because of your visits to, and the use of the website along with other linked websites. This general information doesn’t identify you personally and could include information such as IP address, duration of time spent on the website, interactions on the websites, and other such ‘General Information’.
3. Transaction Information: Date of transaction, total amount, transaction history and preferences. We also may collect data automatically through Cookies and similar technologies in line with your browser settings. For additional information about Cookies, please refer the ‘Cookies’ section of this privacy policy.

The ‘General Information’ is to understand how our website is used and to help in improving the site. Such information is anonymous and can’t be traced back to you.

By visiting our Jamjoom Fashion website or other linked websites to log-in, submit information, use our services, purchase products, you unconditionally grant your consent to Jamjoom fashion to collect, retain and use your personal information in the manner described in this Privacy Policy.

We may use your personal information for the following purposes:

• To improve the overall look of the website, its content and functionality.
• To conduct research on the demographics of our users and their preferences.
• To send you information about our products and services and those of our affiliates.
• To send confirmation details about your orders.

We will share your personal information with:

• Our courier service partner for order delivery purposes.
• Third parties who provide us with services such as marketing, website administration etc.
• Any government authority if required by law.

The Jamjoom Fashion site contains links to other websites. Please note that we are not responsible for the privacy practices of those third-party websites, nor for any other third party to whom we transfer your personal information, according to our privacy policy.

As a global retail group, Jamjoom Fashion operates in the UAE, Manila and KSA, and may transfer your personal data across international borders. This indicates that your information may be processed and stored in across borders, including the UAE, Philippines and Saudi Arabia. We ensure that all data transfers are carried out in compliance with applicable data protection laws and take appropriate security measures to protect your sensitive, personal information.

By using our website and service, you consent to the international transfer of data as described in this policy.

We take the security of your personal information seriously and have implemented a variety of technical and security standards in place to protect your personal information against any unauthorized access, disclosure, accidental loss or destruction of data stored by us. All personal information is stored on a secure server and the security measures include encryption, secure networks, and regular security audits. Our employees are also trained in data protection best practices to ensure that your information remains secure.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. However, we are committed to continually improving our security practices to ensure your personal data is as protected as possible.

The data processed about you is only done with your consent and/or if it necessary to operate our business, meet our legal obligations.

You have the following rights with regards to your personal information and you can exercise it by submitting a request to support.service@jamjoomfashion.com.

• Right to Access, Review, Modify and Delete
• Right to Correction
• Right to Withdraw Consent
• Right to Data Portability

It is essential that any data we acquire about you is accurate and latest. In case of any changes during the retention period, please inform us. Marketing promotions consent can be withdrawn by simply clicking on the unsubscribe button in an email.

Jamjoom Fashion may use cookies to remember Personal Information when using the website. Cookies are small files that Jamjoom Fashion may place on your web browser for collecting information about the user’s activities on the website, assess trends or make reports.

The use of cookies is relatively standard. Most browsers are set up to accept cookies. However, to not choose to store the cookies, you can do the following:

• Not use the website.
• Set browser to notify when receive a cookie.
• Browse the website using the browser’s anonymous setting.
• Set browser to refuse to accept cookies.

By accepting the terms, you confirm your consent to Jamjoom Fashion’s use of cookies for this purpose.

If any part of the Jamjoom Fashion website directs you to external sites, please note that those sites are not governed by this Privacy Policy. We encourage you to review their privacy policies to understand how they collect, use, and share personal information.

Jamjoom Fashion does not sell products or services intended for children. If we become aware that a child under the age of 13 has shared personal information with us, we will use that information only to inform the child that we require parental consent before collecting any personal details.

If you have any concerns regarding our use of your information, we encourage you to contact us directly first so we can address the issue. However, you also have the option to reach out to the relevant data protection authority:

Manila, Philippines

You can visit their website or write to them for further assistance.

Jamjoom Fashion may update its Privacy Policy due to changes in law or business practices. We recommend reviewing the policy periodically. By using our website, you agree to the current terms. If you have any questions or feedback, please contact us at support@jamjoomfashion.com.

If you have questions about this Privacy Policy, please contact us at the following address:

Talon Uno, Las Piñas City, 1747

+63 (02) 8248 7688

Head Office departments, Regional Offices and Business Units of Jamjoom Fashion including employees, vendors, contractors, consultants, temporary staff and other workers shall comply to Jamjoom Fashion “Privacy Impact Assessment Procedure”.

Non-compliance or violation to the policy could be subjected to disciplinary actions(s). Disciplinary action shall be in accordance with the severity of the incident, as determined by an investigation, and may include but not limited to:

• Loss of access privilege to information assets.
• Other actions as deemed appropriate by Group People and Legal departments.

Any exceptions in adhering to this policy and its clauses must be approved by Jamjoom Fashion Information Security Team and HR Department Head, with a valid business justification. This must also go through Jamjoom Fashion exception process, for review and approval by the concerned stakeholders, which in turn require Jamjoom Fashion Change Management process to be adhered to.

This policy is aligned with the following standards, and policies: